Job title: Basic Digital Literacy Worker
Hours: 17 hours per week
Salary: £13.45 per hour
Annual Holidays: 30 days plus bank holidays (pro-rata)
Location: Bradford
Closing date: 22/02/2026
Interview date: Tbc
Report to: Project Lead manger
Job description
The Basic Digital Literacy Worker will deliver tailored, hands-on digital literacy sessions and one-to-one support to refugees and individuals with right to work who experience digital exclusion. The role aims to build participants confidence and practical skills in using digital tools for job search, online applications, and workplace communication, therefore volunteering, employability independence and social integration.
Key responsibilities
Deliver group-based and one-to-one digital literacy sessions tailored to individual needs and learning levels.
- Support participants to :
- Search and apply jobs online
- Complete online application forms
- Upload and attach CVs and cover letter
- respond to job adverts and employers’ communication
- Provide practical support in using email, including setting up accounts, sending attachments and professional communications
- Support participants to develop basic online office skills (words, basic Excell, and simple documents formatting)
- Introduce and support the use of basic online communication tools, such as video calls and online forms.
- Working with individuals experiencing language barriers, low confidence or limited digital experience, using patient and inclusive approaches
- Encouraging independence learning while providing reassurance and guidance
- Signposting participants to relevant training, volunteering and employment opportunities.
- Maintain basic records of attendance, progress and outcomes in line with organisational requirements
- Work collaboratively with other BAC staff, volunteers and partners organisations
- Uphold safeguarding, equality, diversity and data protection policies at all the times.
Safer recruitment
Bradford African Community is committed to safe and fair recruitment, safeguarding and protecting the people that we support. All position here at Bradford African community require a fully completed application form and an enhanced DBS check to identify and reject applicants who are unsuitable to work with vulnerable adult, refugees and those seeking asylum.
Person Specification
| Essential | Desirable |
| Experience supporting adults with basic digital skills or digital exclusion. | Experience supporting people into employment and volunteering |
| Confidence in using computer, email, internet and Microsoft office application | Knowledge of online job platforms and recruitment process |
| Ability to explain digital concept in a clear, simple and patient manner | ESOL awareness or experience working with ESOL learners |
| Experience working disadvantaged communities. | Experience delivering community-based training or workshop |
| Strong written and spoken communication and listening skills. | Basic understanding of online safety safeguarding and data protection |
| Understand of barrier faced by people with low digital literacy and limited English | |
| Able to work independently and as part of a team. | |
| Well organised. |
To apply, please email: info@bradfordafrican.co.uk to request a job application.
Bradford African Community Engage Project II
Engage Project II is a community led initiative delivered by Bradford African community, supporting refugees, migrants and people from diverse backgrounds across Bradford and West Yorkshire. The Project focuses on strengthening community capacity and creating sustainable pathways into volunteering, employment, and active participation in society.
Through tailored support including ESOL for beginners, digital inclusion, employability support, volunteering, employment and active participation in society. The Project is funded by the National Lottery Community Fund.